Shipping policy

🚚 Shipping Policy

📦 Processing Time

All orders are processed within 7-15 business days after payment is confirmed.

Orders are not shipped or delivered on weekends or holidays.

During high-volume periods, processing may take an additional 1–2 business days.

🌍 Shipping Time

Estimated delivery times after shipment:

  • 🇺🇸 United States: 7–15 business days
  • 🇬🇧 United Kingdom: 7–15 business days
  • 🇨🇦 Canada: 8–18 business days
  • 🇦🇺 Australia: 8–20 business days
  • 🌍 Rest of World: 10–25 business days

Delivery times may vary depending on customs clearance and local postal services.

🚚 Shipping Rates

We offer:

  • ✔ Free standard shipping on most orders
  • ✔ Paid expedited shipping options may be available at checkout (if applicable)

Shipping cost will be calculated and displayed at checkout.

📍 Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

You can track your order at any time using the provided tracking link.

🐾 Customs & Delays

Occasionally, shipments may be delayed due to:

  • Customs inspection
  • Local postal service delays
  • Weather conditions
  • Peak holiday seasons

We are not responsible for delays caused by customs or courier services.

📦 Incorrect Address

Please ensure your shipping address is correct before placing your order.

We are not responsible for:

  • Incorrect or incomplete addresses
  • Lost packages due to wrong shipping details

If a package is returned due to an incorrect address, reshipping fees may apply.

🐶 Lost or Stolen Packages

We are not responsible for packages marked as delivered by the carrier.

However, we will assist you in working with the courier to help locate your package.